We ship worldwide and aim to get every order to you as quickly as the destination allows. Here’s exactly how processing, shipping, and delivery work.
Order Processing
- Processing time: in-stock orders are processed within 3-5 business days.
- Order confirmation: you’ll receive a confirmation email with your order details as soon as you check out.
- Tracking: a tracking code is emailed to you within 3-5 days of placing your order.
Shipping & Delivery Times
- Delivery window: once processed, orders typically arrive within 1-4 weeks depending on the shipping method chosen at checkout. This window starts after processing, not from the order date.
- Worldwide shipping: we ship to every destination, with no restrictions.
- Delivery confirmation: if your tracking shows “delivered” but the package hasn’t arrived, check with your local post office first before reaching out to us.
Wrong Size Received
If an item arrives in the wrong size, we’ll fix it at no cost to you:
- Reach out through Contact Us.
- Send three photos showing chest size, length, and sleeve size so we can verify the issue.
- Once confirmed, we ship a free replacement in the correct size.
Shipping Locations
Orders ship from a network of international warehouses, so your package may originate from:
- China
- Taiwan
- Hong Kong
- United States
- United Kingdom
- Other international fulfillment locations
Holiday Season Delays
During peak periods like the winter holidays, carrier volume increases and shipping can run longer than usual. Ordering a few extra days ahead of any deadline helps avoid the rush.
Questions?
Reach out anytime through Contact Us and our team will help.
